Privacy policy

Privacy Policy

Last updated: May 2026

ABOUT THIS POLICY

Stefan Ilic ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights as a customer when you use stefanilic.store.

WHAT INFORMATION WE COLLECT

When you interact with our store, we may collect the following personal information:

  • Your name
  • Email address
  • Delivery address and billing address
  • Phone number (if provided at checkout)
  • Payment information — processed securely via Shopify Payments or our payment provider. We do not store your card details at any point.
  • IP address and browser/device information, collected automatically by Shopify for security and analytics purposes
  • Order history and purchase details

If you subscribe to our newsletter, we collect your email address and record your consent to receive marketing communications.

HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process, fulfil and dispatch your orders
  • Send you order confirmation and shipping update emails
  • Handle returns, refunds and customer support enquiries
  • Send you marketing emails, but only if you have explicitly opted in
  • Improve our website and customer experience
  • Comply with our legal obligations

WE DO NOT

  • Sell, rent or trade your personal data to any third party
  • Use your data for any purpose beyond what is described in this policy
  • Send you marketing emails if you have not opted in

THIRD-PARTY SERVICE PROVIDERS

To operate our store, we work with the following types of trusted service providers:

  • Shopify — our ecommerce platform. Shopify processes and stores order and customer data on our behalf. For full details, see shopify.com/legal/privacy
  • Payment providers — Shopify Payments, Stripe or PayPal process your payment securely. We do not handle or store card details directly.
  • Delivery providers — We share your name and delivery address with our shipping carrier to fulfil your order.
  • Email marketing tools — If you subscribe to our newsletter, your email address may be stored with a third-party email marketing platform.

All third-party providers are required to handle your data securely and in accordance with applicable data protection law.

COOKIES

Our website uses cookies to improve your browsing experience, remember items in your cart, and analyse site traffic. By continuing to use our website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.

YOUR RIGHTS

Under UK GDPR and the Data Protection Act 2018, you have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate information
  • Delete your personal data (subject to any legal obligations we have to retain it)
  • Opt out of marketing emails at any time using the unsubscribe link in any email we send

To exercise any of these rights, please contact us via the Contact page.

DATA RETENTION

We retain customer and order data for as long as necessary to fulfil orders, provide customer support, and comply with our legal obligations.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.

CONTACT

If you have any questions about how we handle your data, please get in touch via the Contact page at stefanilic.store/pages/contact.